Frequently Asked Questions

Everything you need to know about your SERMONS® experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, generally ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

How should I care for my SERMONS® garments?

To preserve the quality of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions can be found on the inner label of each piece.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.

How can I track my package?

Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.