Returns & Exchanges
At SERMONS®, we strive for perfection in every garment, but if your piece isn't the right fit, we offer a seamless 30-day return and exchange window. Items must be in their original condition, unworn and with all tags attached, to maintain the integrity of our collection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original SERMONS® packaging and include the packing slip to ensure our team can identify your return quickly.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our studio receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.